Returns & Exchanges
At Herbal Oasis, we stand behind the freshness and purity of our botanical products; if you are not completely satisfied with your purchase, we offer a 30-day return window for unopened items.
Return Process
- 1.Contact Support
Email our wellness team with your order number and the reason for your return to initiate the authorization process.
- 2.Secure Packaging
Place the unused herbal products in their original airtight packaging to ensure they remain protected during transit.
- 3.Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our specialists verify the product seal is intact, we will issue a full refund to your original payment method within 5-7 business days.